Coronavirus (COVID-19) – In light of the evolving situation regarding the coronavirus (COVID-19) pandemic, all face-to-face teaching at The Royal Marsden School is suspended and we are not accepting any new applications. We will be reviewing the situation regularly and should it become feasible to resume activity will do so.
The safety of those attending our courses and our patients is our primary concern and we are following all current Public Health England guidelines. Read here.
The School will be communicating directly with their staff and students to outline their plans for the delivery of each of their programmes/modules. For now, please see our Student Q&A for more information.
The Royal Marsden
Advanced Communication Skills Training (ACST)
Practise and enhance your communication skills on our two-day course - Advanced Communication Skills Training (ACST)
What will I learn?
Advanced Communication Skills Training (ACST) is a two-day course is for all senior health and social care professionals (band 6 and above), not only cancer specialist care givers, who want to practice and enhance their communication skills. With all our courses being run by trained facilitators who are also experienced health care professionals, the two day advanced communication skills training has a practical focus based around experiential learning, role-play and interactive workshops.
In small groups (classes are a maximum of 10), students recreate challenging situations they may have experienced at work, with actors playing different roles such as a patient, family member or colleague. These may include:
- talking to an upset or angry patient, or their family
- delivering bad news
- performance managing colleagues
- handling complaints
- getting your point across in an multidisciplinary team (MDT)
Each role play is filmed, and then students give each other constructive feedback. This allows you to develop effective communication skills in a safe, supportive environment.
This was a brilliant communications course. I think it will make a huge difference to how I communicate with patients and their families.
When is the course?
- 8,9 April 2020 Course is full
- 6, 7 July 2020 (limited places available)
- 23, 24 July 2020 (limited places available)
How much does ACST (Advanced Communications Skills Training) cost?
£705 per student.