Advanced Communication Skills Training (ACST) is a two-day course is for all senior health and social care professionals (band 6 and above), not only cancer specialist care givers, who want to practice and enhance their communication skills. With all our courses being run by trained facilitators who are also experienced health care professionals, the two day advanced communication skills training has a practical focus based around experiential learning, role-play and interactive workshops.
In small groups (classes are a maximum of 10), students recreate challenging situations they may have experienced at work, with actors playing different roles such as a patient, family member or colleague. These may include:
Each role play is filmed, and then students give each other constructive feedback. This allows you to develop effective communication skills in a safe, supportive environment.
This was a brilliant communications course. I think it will make a huge difference to how I communicate with patients and their families.
£705 per student.