CORONAVIRUS (COVID-19)-Plans for the next academic year.
The teaching staff are now beginning to return to the School to resume their academic activities. They are working at a pace to change the way we deliver our courses. Moving forward, we will be using blended and e-learning methods. We aim to roll out the modules, which were postponed during the initial stages of COVID-19, in a phased approach, starting in September 2020, over an eight-month period. This is in line with Health Education England (HEE) who have proposed an extension to the education contract period. This is to allow time for the recovery of commissions that were postponed due to the pandemic.
As you will recognise because of COVID-19, plans are constantly changing so we will, as the situation evolves, endeavour to keep you informed. The health and wellbeing of our staff and students are our absolute priority.
If you do have any questions or concerns, please refer to our Student Q&A page or contact us at Student Support Services for more information.
What will I learn?
Advanced Communication Skills Training (ACST) is a two-day course is for all senior health and social care professionals (band 6 and above), not only cancer specialist care givers, who want to practice and enhance their communication skills. With all our courses being run by trained facilitators who are also experienced health care professionals, the two day advanced communication skills training has a practical focus based around experiential learning, role-play and interactive workshops.
In small groups (classes are a maximum of 10), students recreate challenging situations they may have experienced at work, with actors playing different roles such as a patient, family member or colleague. These may include:
- talking to an upset or angry patient, or their family
- delivering bad news
- performance managing colleagues
- handling complaints
- getting your point across in an multidisciplinary team (MDT)
Each role play is filmed, and then students give each other constructive feedback. This allows you to develop effective communication skills in a safe, supportive environment.
This was a brilliant communications course. I think it will make a huge difference to how I communicate with patients and their families.
When is the course?
Postponed due to COVID-19.
How much does ACST (Advanced Communications Skills Training) cost?
£705 per student.