Advanced Communication Skills Training (ACST) is a two-day course is for all senior health and social care professionals (band 6 and above) who want to practice and enhance their communication skills. It has a very practical focus, based around interactive workshops and role play.
In small groups (classes are a maximum of 10), students recreate challenging situations they may have experienced at work, with actors playing different roles such as a patient, family member or colleague. These may include:
Each role play is filmed, and then students give each other constructive feedback. This allows you to develop effective communication skills in a safe, supportive environment.
This was a brilliant communications course. I think it will make a huge difference to how I communicate with patients and their families.
£705 per student.