The Royal Marsden

Advanced Communication Skills Training (ACST)

Practice and enhance your communication skills on our two-day course - Advanced Communication Skills Training (ACST)

What will I learn?

Advanced Communication Skills Training (ACST) is a two-day course is for all senior health and social care professionals (band 6 and above), not only cancer specialist care givers, who want to practice and enhance their communication skills. With all our courses being run by trained facilitators who are also experienced health care professionals, the two day advanced communication skills training has a practical focus based around experiential learning, role-play and interactive workshops.  

In small groups (classes are a maximum of 10), students recreate challenging situations they may have experienced at work, with actors playing different roles such as a patient, family member or colleague. These may include:

  • talking to an upset or angry patient, or their family
  • delivering bad news
  • performance managing colleagues
  • handling complaints
  • getting your point across in an multidisciplinary team (MDT)

Each role play is filmed, and then students give each other constructive feedback. This allows you to develop effective communication skills in a safe, supportive environment.

This was a brilliant communications course. I think it will make a huge difference to how I communicate with patients and their families.

Advanced Communication Skills Training student

When is the course?

  • 19, 20 February 2019 (this intake is currently full)
  • 14, 15 March 2019 (this intake is currently full)
  • 10, 11 April 2019 (this intake is currently full)
  • 29, 30 May 2019 (limited availability)
  • 2, 3 July 2019 *new date added*
  • 9, 10 July 2019 (limited availability)

How much does ACST (Advanced Communications Skills Training) cost?

£705 per student.

Register your interest

New dates for the academic year 2019/20 are due to be published at the end of May 2019. By registering your interest below, we will be in touch with you when the new dates are published.